Device in a Box™

Secure IT asset returns from remote employees, made simple

Managing redundant IT equipment across remote and hybrid teams can quickly become complex. Devices stay in home offices, logistics become fragmented, and IT teams lose visibility over assets that still hold financial, operational and data-security value.

Device in a Box™ is a modern return program designed to help organizations recover unused IT equipment from employees’ home offices in a simple, secure and sustainable way. The process combines reverse logistics, optional remote data wiping, tracked shipment, final data destruction and responsible asset recovery.

Device Europe employee processing a cardboard return box for IT equipment in the company’s logistics and refurbishment facility.

How Device in a Box™ works

1. Request
The process starts when an employee or IT administrator initiates a return through a dedicated form or platform provided by Device Europe. The user selects the preferred return path, with ecoDevice recommended as the most sustainable option.
2. Package device
Depending on the selected path, the employee can either receive a ready-to-use prepaid return box or use suitable packaging they already have. The goal is simple: make the return easy, safe and convenient.
3. Remote wipe
Data security is one of the core pillars of the program. Before shipment, Device Europe can support the remote wiping of data according to recognized international standards, helping protect sensitive company information before the device leaves the employee’s location.
4. Ship device
The employee sends the device to Device Europe’s processing center using the provided instructions. Shipments are tracked to ensure visibility and reduce operational uncertainty.
5. Receive and verify
Once the device arrives, our specialists verify the received equipment against the declaration, check its technical condition and confirm whether the data wipe has been completed successfully. If any issue is identified, the client receives a detailed report.
6. Final data destruction
For maximum security and compliance, data can be physically or digitally destroyed at Device Europe’s processing center. The process is documented and certified, providing confirmation for audit and compliance purposes.

How Device in a Box™ works

A simple and secure return process for IT assets used by remote and hybrid employees, with an ecoDevice option that helps reduce unnecessary packaging.

1

Request

The employee or IT administrator initiates the return through a dedicated form or platform provided by Device Europe. At this stage, the user can choose the preferred return option.

2

Choose your return option

The process can start with a ready-to-use package sent by Device Europe or with the more sustainable ecoDevice option using packaging the employee already has.

Standard path

Pre-paid box sent

Device Europe sends a ready-to-use return package with protective materials, instructions and prepaid postage.

ecoDevice path

Use your own box

The employee skips the additional packaging step and uses a suitable cardboard box they already have.

Both options lead to the same secure return process. The ecoDevice path is recommended when suitable packaging is already available.
3

Remote wipe

Optional remote data wiping helps protect company information before the device is shipped. This supports security and compliance from the beginning of the return process.

4

Package device

The employee prepares the equipment for transport and makes sure it is properly secured.

Standard path

Use the pre-paid box

The employee uses the pre-paid box and protective materials provided by Device Europe.

ecoDevice path

Use your own box

The employee packs the device in a suitable cardboard box they already have. Simple, practical and more sustainable.

5

Ship device

The employee sends the device to Device Europe’s processing centre using the provided instructions. The shipment is tracked to maintain visibility over the return process.

6

Receive and verify

Device Europe receives the equipment, verifies its contents and checks the technical condition of the device.

7

Data destruction

Finally, data is securely destroyed according to high standards. The process is documented and certified for compliance and audit purposes.

FAQ

What is Device in a Box™?

Device in a Box™ is a secure IT asset return program created by Device Europe. It helps companies recover redundant IT equipment from remote and hybrid employees through a structured process that can include packaging, tracked shipment, remote data wiping, device verification and final data destruction.

Who is Device in a Box™ designed for?

The program is designed for larger organizations, IT departments and management teams that need to recover company-owned IT equipment from employees working remotely, hybrid or across multiple locations.

Can Device in a Box™ help with employee offboarding?

Yes. Device in a Box™ can support employee offboarding by giving companies a clear and secure process for returning laptops, desktops, mobile devices and other IT assets after an employee leaves the organization.

Is the data on returned devices secure?

Yes. Device Europe can support optional remote data wiping before shipment and final data destruction after the device arrives at the processing center. These processes can be documented and certified for compliance and audit purposes.

What is the ecoDevice path?

ecoDevice is the recommended sustainable return path within Device in a Box™. It encourages employees to use suitable packaging they already have and supports more responsible logistics, helping reduce unnecessary packaging and transport-related environmental impact.

What happens after Device Europe receives the equipment?

After receiving the equipment, Device Europe verifies the device against the declaration, checks its technical condition and confirms the data handling process. Depending on the condition and client requirements, the equipment can then be prepared for reuse, remarketing, parts harvesting or responsible recycling.

How does Device in a Box™ support ESG goals?

The program supports ESG goals by improving IT asset recovery, reducing unnecessary waste, encouraging reuse, supporting circular economy principles and offering a more sustainable return path through ecoDevice.

Why choose Device in a Box™?

Better IT asset visibility

Centralized return processes help improve asset tracking, inventory management and control over equipment used outside the office environment.

Secure data handling

Remote wiping and final data destruction can be documented and certified, supporting data security, auditability and regulatory compliance.

IT cost optimization

Recovered devices can be assessed for reuse, remarketing, parts harvesting or responsible recycling. This helps organizations reclaim value from redundant IT assets.

Easy for employees

The process is simple, clear and convenient. Employees receive instructions and can return equipment without complicated internal coordination.

Lower environmental impact

ecoDevice helps reduce unnecessary packaging and supports more efficient transport choices. This makes the IT equipment return process more responsible from the very beginning.

Stronger ESG performance

By choosing a sustainable return path, organizations can connect IT asset recovery with broader ESG, circular economy and responsible procurement goals.

What clients say

Our certificates

ISO-9001
ISO-14001
ISO-45001
ISO-9001
ISO-14001
ISO-45001

Responsible recycling for a sustainable tomorrow.

Join us in the journey towards a sustainable future with responsible End-of-Life Recycling for your IT hardware. Let Device Europe help you protect the environment while safeguarding your data.